Video by H2O.ai via YouTube
Agentic is in almost every AI conversation right now. Here is what it actually means, and how an agent differs from an assistant that only answers questions.
An AI agent takes a goal and works out the steps itself. Instead of someone manually pulling reports, running analysis and flagging accounts, the agent accesses the data, identifies at-risk customers, prioritizes them and surfaces the list ready to act on.
Terms covered:
– AI Agent: an AI that acts on a goal rather than responding to a prompt
– Agentic AI: systems that operate across multiple steps, decide along the way and adapt when something goes wrong
– Agentic: what the word signals when it describes a workflow, a platform or a process
Real examples: churn reduction in retail, patient follow-ups in healthcare, overnight compliance checks in financial services, live rerouting in logistics.
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AI Fundamentals Glossary | H2O.ai University
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