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From its inception at DrupalCon Portland 2024 to the official launch of Drupal CMS 1.0, user experience (UX) has been at the forefront of development. Join Emma Horell, UX Manager at the University of Edinburgh, as she reflects on the key UX strategies and milestones that have shaped this groundbreaking product, ensuring it meets the needs of non-technical audiences and keeps the user at its core.