Knowledge Graphs & Ontology: How Agents Understand Enterprise Context

Video by H2O.ai via YouTube
Knowledge Graphs & Ontology: How Agents Understand Enterprise Context

AI does not automatically understand your organization. It does not know how your products relate to your customers or what your internal terminology means. It needs a map.

Terms covered:
– Knowledge Graph: information represented as a network of connected entities and relationships rather than rows in a table, so an AI system can reason over how things relate
– Ontology: the formal framework that defines the concepts in your domain and how they connect, giving the graph its logic

In healthcare, an ontology defines what counts as a symptom, a diagnosis and a treatment. In finance, it defines instruments, transactions, counterparties and risk categories.

Together they give AI a shared understanding of your world, so it reasons accurately instead of guessing.

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